Effective date: March 1, 2026
You may cancel your LocalCred subscription at any time by sending written notice to support@localcred.ai. Cancellation takes effect 30 days after we receive your request. Your website will remain live during the notice period.
If you cancel within the first 30 days of a new billing term, you are eligible for a prorated refund for the unused portion of that term. Refunds are calculated based on the number of remaining days in the billing period.
No refunds are issued for partial months after the 30-day window has passed. Your service will continue through the end of the current billing period after cancellation.
For Premium plan subscribers who have requested custom design or development work: if you cancel before custom work is delivered, you are eligible for a 50% refund of the current month's payment. Once custom work has been delivered and approved, no refund is available for that billing period.
To request a refund, email support@localcred.ai within 30 days of the charge you wish to dispute. Include your business name and the billing date in question. We will respond within 2 business days.
Questions about refunds? Contact us at support@localcred.ai.
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