Privacy Policy

1. Who We Are

LocalCred (“we,” “us,” or “our”) is a web presence service for local businesses, operated from , California. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at localcred.ai or use our services.

2. Information We Collect

Public Business Data

We collect publicly available business information from sources including Google Maps, Google Business Profile, and public social media pages. This includes business name, address, phone number, hours of operation, photos, reviews, and category information.

Information You Provide

When you fill out a form on our site (such as the Get Started form or Contact form), we collect the information you submit, including your name, email address, phone number, business name, and any messages you send.

Usage Analytics

We use PostHog to collect anonymized usage data, including page views, device type, and general interaction patterns. This helps us improve our service. We do not use advertising cookies or trackers.

3. How We Use Your Information

• To build and deliver demo websites using publicly available business data
• To communicate with you about our services, including sending marketing emails
• To respond to your inquiries and provide customer support
• To improve our website, services, and user experience
• To process subscriptions and payments
• To comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with service providers who assist us in operating our business (e.g., payment processing, email delivery, analytics), but only as necessary to provide our services. These providers are contractually obligated to protect your information.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know: You can request what personal information we have collected, used, disclosed, or sold about you.
• Right to Delete: You can request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information, so this right does not apply.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at support@localcred.ai.

6. Data Retention

Demo site data is retained for 90 days after the demo expires, unless the business owner claims the site. Contact form submissions and lead data are retained for as long as necessary to provide our services. You may request deletion at any time.

7. Security

We implement reasonable technical and organizational measures to protect your information. All data is transmitted over encrypted connections (SSL/TLS) and stored in secure, access-controlled databases.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:
support@localcred.ai

LocalCred